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Airport Terminal Operation
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Date : 2010.Jun.3 ~ 2010.Jun.9
Hit : 7,885
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TRAINING CENTER : IIAC Aviation Academy
PURPOSE
To enhance skills and knowledge of participants to efficiently manage and operate the terminal, delivering experience and best practices of terminal operation in Incheon Interational Airport to increase airport service quality for airport users.
CONTENTS
• Terminal Operations Overview
• Terminal Planning & Design
• Terminal Facility Operations
• Airport Transportation Operations
• Customer Service Strategy
• Cooperative Networking with Government Agencies
• Commercial Operations
• Terminal Event Management
• Runway Incursions and Excursions
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